Policies

 
 
 

cancellation policy

In The Event That You Cannot Make Your Scheduled Appointment, We Ask For A Minimum 24 Hour Notice to avoid a $100 non-refundable charge.

 

Privacy Policy

 

Privacy Policy

No Ka Oi Aesthetics

At No Ka Oi Aesthetics, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website, book services, or receive treatments.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Date of birth

  • Billing and payment details

Health Information (when applicable)

  • Medical history

  • Treatment information

  • Consent forms

This information is collected only as necessary to safely and effectively provide aesthetic and wellness services.

Website & Usage Data

  • IP address

  • Browser type

  • Pages visited

  • Cookies and tracking data

2. How We Use Your Information

We use your information to:

  • Schedule and manage appointments

  • Provide treatments and services

  • Process payments

  • Communicate with you about appointments, promotions, and updates

  • Improve our website and client experience

  • Comply with legal and regulatory requirements

3. HIPAA & Medical Privacy

As a provider of medical and wellness services, we take your health information seriously.

Your protected health information (PHI):

  • Is kept confidential and secure

  • Is only shared with authorized providers involved in your care

  • Is handled in accordance with applicable privacy laws, including HIPAA where applicable

4. Sharing Your Information

We do not sell your personal information.

We may share your information with:

  • Secure payment processors

  • Booking and EMR platforms (such as Aesthetic Record)

  • Legal or regulatory authorities if required

All third parties are required to maintain the confidentiality and security of your information.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website performance

  • Personalize your experience

  • Analyze traffic and usage

You can adjust your browser settings to refuse cookies if preferred.

6. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your information, including:

  • Secure systems and encrypted platforms

  • Limited access to sensitive data

  • Staff training on privacy and confidentiality

7. Your Rights

You have the right to:

  • Request access to your personal information

  • Request corrections to your information

  • Opt out of marketing communications at any time

To make a request, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party sites (such as booking platforms or product vendors). We are not responsible for the privacy practices of those websites.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

No Ka Oi Aesthetics
[Your Business Address]
[Your Email Address]
[Your Phone Number]

✨ Optional Add-On (Highly Recommended for Your Business)

If you're using:

  • Online booking (Aesthetic Record)

  • Email/SMS marketing

  • Before/after photos

You may want to add this section:

12. Marketing & Communications

By providing your contact information, you consent to receive:

  • Appointment reminders

  • Promotions and special offers

  • Important service updates

You may opt out at any time by:

  • Clicking “unsubscribe” in emails

  • Replying STOP to text messages