Effective Date: July 17, 2026No Ka ʻOi Aesthetics, LLC ("No Ka ʻOi Aesthetics," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a contact form, request information, schedule an appointment, receive text messages, or otherwise interact with us.By accessing or using this website, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide, including:NameEmail addressMobile and telephone numberMailing address (if provided)Appointment requestsInformation submitted through our contact formsPayment information processed through our secure third-party payment processorsIf you become a patient of No Ka ʻOi Aesthetics, we may also collect health and medical information necessary to safely provide aesthetic and wellness services. Medical records are maintained separately from this website and are protected in accordance with applicable federal and Hawaii law.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:IP addressBrowser typeDevice informationOperating systemPages visitedDate and time of your visitReferring websiteCookies and similar technologiesThis information helps us improve website performance, security, and the overall user experience.
How We Use Your Information
We may use your information to:Respond to inquiriesSchedule and manage appointmentsProcess paymentsDeliver aesthetic and wellness servicesSend appointment confirmations and remindersRespond to customer service requestsImprove our website and servicesComply with legal and regulatory obligationsSend marketing communications if you have opted in
SMS/Text Messaging Privacy
If you choose to receive text messages from No Ka ʻOi Aesthetics, we may use your mobile phone number to send:Appointment remindersAppointment confirmationsCustomer service communicationsAccount notificationsPromotional or marketing messages (only if you have expressly opted in)Message frequency may vary. Message and data rates may apply.You may opt out at any time by replying STOP to any text message. For assistance, reply HELP or contact our office directly.Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services necessary to deliver SMS communications.We do not sell, rent, or share your mobile phone number or SMS consent information with third parties for their marketing purposes.
Third-Party Services
We use trusted third-party service providers to operate our business. These providers may assist with:Online appointment schedulingElectronic medical recordsPayment processingEmail communicationsSMS communicationsWebsite hostingWebsite analyticsThese providers receive only the information necessary to perform services on our behalf and are expected to maintain appropriate safeguards for your information.
Cookies
Our website uses cookies and similar technologies to:Improve website functionalityRemember visitor preferencesAnalyze website trafficEnhance your browsing experienceYou may disable cookies through your browser settings; however, certain features of the website may not function properly.
Analytics
We may use website analytics tools, including Google Analytics or similar services, to understand how visitors use our website. Information collected through analytics is aggregated and used solely to improve our website and services.
Marketing Communications
If you subscribe to our newsletter or opt in to receive promotional communications, we may occasionally send information regarding:PromotionsNew servicesEducational contentEventsSpecial offersYou may unsubscribe from marketing emails at any time using the unsubscribe link included in each email.
Protection of Your Information
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Medical Privacy
If you become a patient of No Ka ʻOi Aesthetics, your medical information is maintained separately from this website and is handled in accordance with applicable federal and Hawaii privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.Please do not submit confidential medical information through the website contact form.
Disclosure of Information
We do not sell your personal information.We may disclose information:To trusted service providers assisting in our business operationsTo comply with applicable laws, regulations, or legal processesTo protect the rights, safety, or property of No Ka ʻOi Aesthetics, our patients, or othersIn connection with a merger, acquisition, or sale of business assets, where permitted by law
Third-Party Links
Our website may contain links to third-party websites, booking platforms, or social media pages. We are not responsible for the privacy practices or content of those third-party websites.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children through this website.
Your Privacy Rights
Subject to applicable law, you may request to:Access your personal informationCorrect inaccurate informationRequest deletion of personal information where legally permittedWithdraw consent to receive marketing communicationsCertain information may be retained as required by law or for legitimate business purposes.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the website constitutes acceptance of any revised Privacy Policy.
Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact:No Ka ʻOi Aesthetics, LLCRoyal Lahaina Resort & Bungalows2780 Kekaa DriveLahaina, HI 96761Phone: (808) 515-9342Email: sroberts@nokaoi-aesthetics.com
